Jan 7, 2019
Why is customer service important for the entrepreneur to master?
In the episode, we sit down Rolandaus Rodgers (Owner of Ro Rodgers Air Conditioning & Heating) to explain that and more. He starts off by sharing how his entrepreneurial started from being a teacher. Later he shares how growing up in the Westwood community really prepared him for the success he has today. Lastly, before the break shares his daily schedule with us.
After the break, Rolandaus shares with us how the best piece of advice was not to reinvent the wheel while the worst was not to follow his dream but to follow the money. Later, he shares how one customer experience completely changed how he looked a customer service. Lastly, in a very griping message, he tells StartupNation not to listen to the naysayers.
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